Returns and Exchange Policy

Return Policy:
We offer a 5 Days of Return policy from the date of delivery. We also help you exchange your product if your article breaks or doesn't fit you perfectly with similar or different articles within 5 days from the date of delivery.
In case of missing items in return orders, i.e., where the customer claims to have returned multiple products but actual pickup doesn't include all said items, the company has a right to deduct an amount up to the full MRP of the missing product from the refund amount. This shall extend to promotional products, including but not limited to free gifts and silver coins.

Refund Policy:

In case you have requested the exchange of any of your product and the product is unavailable the refund of the same shall be initiated once we receive the product back in our warehouse.
Replacement Process: You can initiate a replacement request from our website or whatsapp. Alternatively, you can reach out to our Customer Support team, and they’ll guide you through the process. Once you have booked the replacement request, we request you to be available for the reverse pick-up, and we request you to answer calls from the delivery partner. In the absence of your availability or inability to answer the calls, the delivery partner may, at their discretion, cancel the reverse pick-up. In all such cases, the process will have to be re-initiated again, and the overall timeline will increase.
In the unlikely event that you receive an empty parcel or a missing product, we would request you to reach out to our customer support team for assistance within 24 hours of the package being delivered. We will be requiring a 360-degree unpacking video of the parcel for us to process the request further. Please note that insufficient evidence or visible signs of tampering with the packet may result in your claim not being honoured. In all such cases, the brand reserves the right to take the final decision.